Manage & Lead the VUCA World

VUCA world

The pace of change in the world is unprecedented. The acronym VUCA which stands for Volatility, Uncertainty, Complexity, and Ambiguity (adopted from the US military) captures the essential characteristics of the current environment in which businesses operate. How can we prepare our managers and leaders to face the VUCA world?

Prime Suspects – The five cognitive biases in focus

Status Quo Bias

A preference for decisions that maintain the current state of affairs (status quo). Those affected by this bias choose not to divert from established behaviours unless there is compelling incentive to change.

Stereotyping

The unconscious attribution of particular qualities to a member of a certain social group. Those affected by this bias subscribe easily to widely held but fixed and oversimplified image or idea of a particular type of person or thing.

Confirmation Bias

A tendency to search for, interpret, favor, and recall information in a way that confirms one’s preexisting beliefs or hypotheses. Those affected by this bias actively seek out and assign more weight to evidence and information that confirms their hypothesis, and ignore or under-weigh evidence that could refute their hypothesis.

Halo Effect

When an observer’s overall impression of a person, company, brand, or product influences the observer’s feelings and thoughts about that entity’s character or properties. Those affected by this bias will have a positive predisposition towards everything about a person or object if they like one aspect of it.

Recency Effect

A tendency to remember most recently presented items or experiences best. Those affected by this bias pay more attention to experiences in recent memory than experiences gathered over a longer period of time.

More Information

Cognitive biases affect everyone, every day and in every sphere. They are not particularly good or evil, but at the workplace, they can have a wide-ranging impact on interviews, performance and talent management decisions, budgeting, planning, and forecasting, project management, and almost every other workplace task.

In this micro-workshop, we will first explore the five cognitive biases (listed above) through examples, videos, and cases studies. Then, we will get into teams and play an exciting and high paced detective game where you and your team will need to identify these biases in various workplace situations.

Teams will compete as they collect points, badges, and exciting rewards. All this while you meet people from diverse organizations, network and share stories.

Who is this program for?

This micro-workshop is ideal for managers who are responsible for hiring, performance management, project and financial management. All managers will benefit from this program.

What is a Skill Drill?

A Skill Drill is an intense cognitive and emotional workout that guides participants to adopt a new technique or a new way of thinking that can dramatically improve performance. Each Skill Drill is designed to last 45 minutes to an hour.

A pre-workshop survey ensures that the Skill Drills are relevant, contextual and realistic to the problems and challenges faced by participants in their daily jobs.

Photographs from Previous Workshop