Take Charge of the Performance Feedback

About this Workshop

The formal performance feedback or the performance review meeting is the backbone of organizational performance management. When done well, it can dramatically improve employee morale and performance. However, if performance reviews are not executed properly, they lead to frustration, demotivation, and even attrition.

More Information

This micro-workshop is divided into three skill drills:

  1. Skill Drill – 1 Develop awareness of biases
  2. Skill Drill – 2 Use the Goals-Insights-Future (GIF) technique to prepare for a performance discussion
  3. Skill Drill – 3 Master the performance conversation

Each Skill Drill is driven through challenging and interactive case studies, scenarios and role play exercises.

This micro-workshop is divided into three skill drills:

Skill Drill – 1 Develop awareness of biases

Halo, Recency, Primacy, and Confirmation Bias

Skill Drill – 2 Use the Goals-Insights-Future (GIF) technique

Prepare yourself by asking the GIF questions:

  1. Goals: What are my goals for this discussion?
  2. Insights: What examples, events, data and information can I use?
  3. Future: What would I like to happen after the performance review?

Skill Drill – 3 Master the performance conversation

Develop core skills in driving a performance discussion by:

  1. Following a structure – the sandwich model
  2. Pacing through questioning-listening-stating-building
  3. Staying objective
  4. Choosing words and phrases that show empathy and build morale
  5. Providing the emotional space
  6. Focusing on the future
Skill Drill 1 will be driven using videos, quizzes and exercises. Skill Drill 2 will be driven using case studies and Skill Drill 3 will require learners to participate in role plays.

Who is this program for?

Best suited for business leaders, managers and anyone involved in communication, driving change or influencing people.

What is a Skill Drill?

A Skill Drill is an intense cognitive and emotional workout that guides participants to adopt a new technique or a new way of thinking that can dramatically improve performance. Each Skill Drill is designed to last 45 minutes to an hour.

A pre-workshop survey ensures that the Skill Drills are relevant, contextual and realistic to the problems and challenges faced by participants in their daily jobs.

Photographs from Previous Workshop