Customer Service Courses

Free
Beginner

Stakeholder Engagement

Most projects, processes and product implementations run into problems because …

Free

Stakeholder Engagement

3.5 hours
Beginner
What you'll learn
Map and identify critical stakeholders.
Move stakeholders from Unaware to Leading state.
Engage stakeholders proactively and by using the most appropriate technique.
Appreciate the importance of trust and relationship building in stakeholder engagement
Free
Intermediate

Relationship Management

Successful people understand the importance of building and maintaining strong …

Free

Relationship Management

4 hours
Intermediate
What you'll learn
Learn to build strong relationships with stakeholders
Apply the 5 rules of relationship management
Establish and maintain a connection with stakeholders
Stakeholder management as a professional skill