Functional Skills Courses

Free
Intermediate

Relationship Management

Successful people understand the importance of building and maintaining strong …

Free

Relationship Management

4 hours
Intermediate
What you'll learn
Learn to build strong relationships with stakeholders
Apply the 5 rules of relationship management
Establish and maintain a connection with stakeholders
Stakeholder management as a professional skill
Free
Intermediate

Storycrafters – Storytelling in Sales

Storytelling can dramatically improve sales conversations when used appropriately. Sales …

Free

Storycrafters – Storytelling in Sales

6 hours
Intermediate
What you'll learn
Appreciate the power of storytelling in sales
Identify the sales story archetypes
Weave stories into sales presentations
Use storytelling techniques to make high-impact presentations to customers and clients
Use storytelling techniques to influence customers
Present with impact and authenticity (Web conference, Telephone, Face-to-Face)
Practice telling through a variety of mediums
Free
Intermediate

Hiring Right Interviewing Skills Training Advanced

Become a certified BEI (Behavioral Event Interviewing) practitioner with Skills …

Free

Hiring Right Interviewing Skills Training Advanced

6 hours
Intermediate
What you'll learn
Recognise the impact of cognitive biases on the interview process
Develop an appreciation for structured interviewing and the Behavioural Event Interview (BEI) technique
Apply the BEI process using the STAR technique
Explore and apply the 5Ws process for conducting technical interviews
Appreciate the importance of taking notes and rating scientifically
Free
Intermediate

Hiring Right: Interviewing Skills Training Intermediate

Develop proficiency in using the Behavioral Event Interview technique …

Free

Hiring Right: Interviewing Skills Training Intermediate

4 hours
Intermediate
What you'll learn
Recognise the impact of cognitive biases on the interview process
Develop an appreciation for structured interviewing and the Behavioural Event Interview (BEI) technique
Apply the BEI process using the STAR technique
Appreciate the importance of taking notes and rating scientifically