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Free
The Art of Questioning
What you'll learn
Become proficient in asking questions with internal and external stakeholders
Ask questions to gain insights, probe, clarify, and summarize information
Ask questions to identify root causes and to explore issues
Ask questions to interview and capture needs of internal and external stakeholders
Free
Managing Team Motivation
What you'll learn
Place each team member on the Skill/Will Matrix based on attitude and work performance
Learn about intrinsic and extrinsic motivation
Understand the value drivers of team members
Learn how to motivate each team member in a unique way
Apply leadership techniques for each team member based on their value drivers
Free
Relationship Management
What you'll learn
Learn to build strong relationships with stakeholders
Apply the 5 rules of relationship management
Establish and maintain a connection with stakeholders
Stakeholder management as a professional skill
Free
Conducting Effective Meetings
What you'll learn
Understand your role in a meeting
Learn how to prepare for meetings with clients
Explore the ways to drive a focused discussion
Understand how to handle follow-up discussions
Free
Working with a Growth Mindset
What you'll learn
Introduction to having a growth mindset
Encourage a growth mindset as opposed to a fixed mindset
Create an action plan to identify a growth mindset
Understand the benefits of a growth mindset
Free
First Principles Thinking
What you'll learn
Learn and apply the First Principles Thinking Approach
Apply First Principles Thinking to innovate and create new ideas
Enhance problem solving and critical thinking thinking skills
Identify the barriers to the First Principles Thinking approach
Free
The Art of Receiving Feedback
What you'll learn
Understand the level of competencies and provide feedback
Learn strategies to prepare for feedback
Control emotions during feedback discussions
Question and discuss feedback effectively
Free
Deep Listening
What you'll learn
Inculcate deep listening skills
Be mindful of what is being spoken in professional and personal spaces
Cultivate the habit of note-taking
Learn to listen to feedback and new ideas with an open mind
Free
Personal Goal Setting
What you'll learn
Learn about Goal Setting
Create a plan to achieve goals
Apply OKR and SMART goals
Learn about risk management and techniques to handle potential risks
Free
Developing and Leading Resilient Teams
What you'll learn
Develop a personal resilience program
Role model the resilience behaviours with your team
Help you team members develop resilience
