Professional Excellence Courses

Free
Intermediate

Assertive Communication

Skills Cafe training on being assertive and conflict management while …

Free

Assertive Communication

2.5 hours
Intermediate
What you'll learn
Frame their responses/constraints by using techniques like “conditional yes” and “diplomatic no”
Disagreeing by structuring their communication and having the main objective in mind
Establish a common ground and work towards finding win-win solutions
Apply the assertiveness techniques to overcome workplace challenges
Free
Intermediate

Structured Business Communication

In business, communication is key. Knowing how to get your …

Free

Structured Business Communication

2.5 hours
Intermediate
What you'll learn
Define the goal and target audience of your communication
Structure their communication using frameworks for maximum impact
Use checklists to write with proficiency, brevity, and clarity
Apply models to speak, listen, question, and articulate effectively
Understand body language and non-verbal cues
Articulate their communication and adapt it to their audience
Free
Intermediate

Fundamentals of Effective Communication

Our business landscape is rapidly changing. Our scope of interaction …

Free

Fundamentals of Effective Communication

2.5 hours
Intermediate
What you'll learn
Deliver their information with the 6 core values of communication in mind
Improve their questioning skills using the 5 types of questions
Understand and apply the 3 levels of listening
Apply the Emotions vs Information Matrix
Communicate using the ARID model (Ask-Remind-Inform-Discover
Free
Beginner

The Personal Resilience Program

Our bodies and our minds are like bridges. They withstand …

Free
Free
Beginner

Stakeholder Engagement

Most projects, processes and product implementations run into problems because …

Free

Stakeholder Engagement

3.5 hours
Beginner
What you'll learn
Map and identify critical stakeholders.
Move stakeholders from Unaware to Leading state.
Engage stakeholders proactively and by using the most appropriate technique.
Appreciate the importance of trust and relationship building in stakeholder engagement
Free
Intermediate

First Principles Thinking

First principle thinking is a method of problem solving in …

Free

First Principles Thinking

5 hours
Intermediate
What you'll learn
Appreciate the importance of First Principles Thinking as a method of problem solving
Understand the factors that act as hindrances to problem solving
Create processes to apply First Principles Thinking
Use First Principles Thinking to innovate and find creative solutions
Free
Beginner

Personal Goal Setting

In today’s everchanging world are goals still relevant? In fact, …

Free

Personal Goal Setting

4 hours
Beginner
What you'll learn
Develop an appreciation for goal setting
Understand the three levels of defining a goal
Identify the factors that lead to poor goal setting
Discover techniques to develop goal agility
Free
Intermediate

Working with a Growth Mindset

Mindset is the belief that we carry about our self. …

Free

Working with a Growth Mindset

4 hours
Intermediate
What you'll learn
Explore the difference between a fixed mindset versus a growth mindset
Understand the attributes of a growth mindset
Identify opportunities to display a growth mindset
Develop a growth mindset among team members
Free
All Levels

Goals to Habits

To achieve big goals, we need to start with habits …

Free

Goals to Habits

2 hours
All Levels
What you'll learn
Take a system first approach to achieving goals
Understanding the four stages of habit – cue, craving, response, reward
Applying the four stages to creating good habits
Tracking progress and staying on course
Free
All Levels

Peak Productivity using Personal Kanban

Today’s workforce operates in a highly dynamic and complex environment. …

Free

Peak Productivity using Personal Kanban

2.5 hours
All Levels
What you'll learn
Apply the concept of Opportunity Cost to personal time and productivity management
Avoid the Sunk Cost Fallacy
Apply the Kanban methodology to manage team productivity
Apply effective strategies to manage changing priorities
Free
Beginner

Productivity Hacks

Today’s workforce operates in a highly dynamic and complex environment. …

Free

Productivity Hacks

4 hours
Beginner
What you'll learn
Apply the concept of Opportunity Cost to personal time and productivity management
Avoid the sunk cost fallacy
Apply the Kanban methdology to personal time management
Apply effective strategies to manage changing priorities
Avoid multitasking and practice unitasking
Practice focusing techniques at work
Practice techniques for energy restoration
Free
All Levels

Conflict to Collaboration

The modern workplace is a complex landscape with varied skillsets, …

Free

Conflict to Collaboration

3 hours
All Levels
What you'll learn
Identify the factors that impede collaboration at the workplace
Adopt a collaborative style at work
Practice collaborative behaviors
Free
All Levels

Building Cross-Cultural Intelligence

Cultural, linguistic, and social diversity is embedded in the fabric …

Free

Building Cross-Cultural Intelligence

2 hours
All Levels
What you'll learn
Understanding Cross-Cultural Intelligence
Working in Cross-cultural teams
Being mindful of other cultures in a workplace
Learning the effects of culture on working style, decision-making, and behavior
Free
All Levels

Become a Critical Thinker

“Critical thinking is self-guided, self-disciplined thinking which attempts to reason …

Free

Become a Critical Thinker

2.5 hours
All Levels
What you'll learn
Understand common biases that stop us from thinking critically
Learn tools for critical thinking - 5Whys, Socratic Questioning, Fishbone Diagram
Learn tools for decision making - Decision Matrix
Free
Intermediate

Being Persuasive

In a world where internal and external stakeholders have multiple …

Free

Being Persuasive

3 hours
Intermediate
What you'll learn
Discover persuasion techniques backed by behavioral science and research
Use persuasion techniques to gain commitment from internal and external stakeholders
Free
All Levels

Storycrafters – Data Storytelling

Numbers can tell powerful stories. Data Storytelling lies at the …

Free

Storycrafters – Data Storytelling

4 hours
All Levels
What you'll learn
Use data to enhance your message
Use appropriate data visualization techniques
Avoid chart junk and data clutter
Explore different types of charts and graphs and learn when to use which format to represent data
Conducting data experiments
Explore highlighting and focusing techniques
Use data and text together to tell a story