Sales Skills Courses

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Negotiation Skills – Sales

4 hours
Intermediate

This micro-workshop is geared towards making sales professionals astute negotiators. …

What you'll learn
Identify the key behaviours and attitudes of a skilful negotiator
Understand the role that body language, speech, and words play in creating influence
Differentiate between Interests and Positions
Understand key concepts like the Negotiation Range and Settlement and Resistance Points
Discover the power of providing Options
Understand key concepts like BATNA, WATNA, PIOC
Understand the negotiation process
Free

Storycrafters – Storytelling in Sales

8 hours
Intermediate

Storytelling can dramatically improve sales conversations when used appropriately. Sales stories …

What you'll learn
Appreciate the power of storytelling in sales
Identify the sales story archetypes
Weave stories into sales presentations
Use storytelling techniques to make high-impact presentations to customers and clients
Use storytelling techniques to influence customers
Present with impact and authenticity (Web conference, Telephone, Face-to-Face)
Practice telling through a variety of mediums