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Negotiation Skills – Sales

4 hours
All Levels

The ability to negotiate and close deals with clients and …

What you'll learn
Identify the key behaviors and attitudes of a skillful negotiator.
Understand the role that body language, speech, and words play in creating influence.
Differentiate between Interests and Positions.
Understand key concepts like the Negotiation Range and Settlement and Resistance Points.
Discover the power of providing Options.
Understand key concepts like BATNA, WATNA, PIOC.
Understand the negotiation process.
Free

Storycrafters – Storytelling in Sales

6 hours
Intermediate

Storytelling can dramatically improve sales conversations when used appropriately. Sales …

What you'll learn
Appreciate the power of storytelling in sales
Identify the sales story archetypes
Weave stories into sales presentations
Use storytelling techniques to make high-impact presentations to customers and clients
Use storytelling techniques to influence customers
Present with impact and authenticity (Web conference, Telephone, Face-to-Face)
Practice telling through a variety of mediums