Working in Teams Courses

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Free
Intermediate

Driving Engagement

Free

Driving Engagement

3 hours
Intermediate
What you'll learn
Learn the five styles of conflict management
Recognize the impact of not applying the same on levels of trust and overall morale
Place each team member on the Skill/Will Matrix based on attitude and work performance
Learn about intrinsic and extrinsic factors of motivation
Understand the value drivers of team members
Learn how to motivate each team member in a unique way
Create a “Speak Up” culture by driving open conversations and creating safe spaces
Free
Intermediate

The Empathic Way

Free

The Empathic Way

3 hours
Intermediate
What you'll learn
Appreciate the importance of demonstrating empathy in the workplace
Be mindful of the other person’s needs, motives and actions and act accordingly
Utilise a toolkit of communication skills to engage in more empathetic interactions in different workplace scenarios
Free

The Art of Questioning

4 hours
All Levels
What you'll learn
Become proficient in asking questions with internal and external stakeholders
Ask questions to gain insights, probe, clarify, and summarize information
Ask questions to identify root causes and to explore issues
Ask questions to interview and capture needs of internal and external stakeholders
Free

Managing Team Motivation

2 hours
Intermediate
What you'll learn
Place each team member on the Skill/Will Matrix based on attitude and work performance
Learn about intrinsic and extrinsic motivation
Understand the value drivers of team members
Learn how to motivate each team member in a unique way
Apply leadership techniques for each team member based on their value drivers
Free

Relationship Management

4 hours
Intermediate
What you'll learn
Learn to build strong relationships with stakeholders
Apply the 5 rules of relationship management
Establish and maintain a connection with stakeholders
Stakeholder management as a professional skill
Free

Conducting Effective Meetings

6 hours
Intermediate
What you'll learn
Understand your role in a meeting
Learn how to prepare for meetings with clients
Explore the ways to drive a focused discussion
Understand how to handle follow-up discussions
Free

Working with a Growth Mindset

4 hours
All Levels
What you'll learn
Introduction to having a growth mindset
Encourage a growth mindset as opposed to a fixed mindset
Create an action plan to identify a growth mindset
Understand the benefits of a growth mindset
Free

First Principles Thinking

4.5 hours
All Levels
What you'll learn
Learn and apply the First Principles Thinking Approach
Apply First Principles Thinking to innovate and create new ideas
Enhance problem solving and critical thinking thinking skills
Identify the barriers to the First Principles Thinking approach
Free

The Art of Receiving Feedback

3 hours
Intermediate
What you'll learn
Understand the level of competencies and provide feedback
Learn strategies to prepare for feedback
Control emotions during feedback discussions
Question and discuss feedback effectively
Free
All Levels

Deep Listening

Free

Deep Listening

4 hours
All Levels
What you'll learn
Inculcate deep listening skills
Be mindful of what is being spoken in professional and personal spaces
Cultivate the habit of note-taking
Learn to listen to feedback and new ideas with an open mind