communication Courses

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Free

Assertive Communication

2.5 hours
Intermediate

Skills Cafe training on being assertive and conflict management while …

What you'll learn
Frame their responses/constraints by using techniques like “conditional yes” and “diplomatic no”
Disagreeing by structuring their communication and having the main objective in mind
Establish a common ground and work towards finding win-win solutions
Apply the assertiveness techniques to overcome workplace challenges
Free

Communicating with Impact

6 hours
Intermediate

Explore strategies to understand you audience and structure your message …

What you'll learn
Define your audience
Create impactful messages using a mix of Ethos-Pathos-Logos
Use powerful structures to build your communication
Use the power of stories to communicate