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Intermediate

Assertive Communication

Skills Cafe training on being assertive and conflict management while …

Free

Assertive Communication

2.5 hours
Intermediate
What you'll learn
Frame their responses/constraints by using techniques like “conditional yes” and “diplomatic no”
Disagreeing by structuring their communication and having the main objective in mind
Establish a common ground and work towards finding win-win solutions
Apply the assertiveness techniques to overcome workplace challenges
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