Negotiation Courses

We found 3 courses available for you
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Free

Negotiation Skills – Sales

4 hours
Intermediate

This micro-workshop is geared towards making sales professionals astute negotiators. …

What you'll learn
Identify the key behaviours and attitudes of a skilful negotiator
Understand the role that body language, speech, and words play in creating influence
Differentiate between Interests and Positions
Understand key concepts like the Negotiation Range and Settlement and Resistance Points
Discover the power of providing Options
Understand key concepts like BATNA, WATNA, PIOC
Understand the negotiation process
Free

Negotiation Skills – Internal Teams

4 hours
Intermediate

This micro-workshop is geared towards making managers and professionals astute …

What you'll learn
Identify the key behaviors and attitudes of a skillful negotiator
Reach an Agreement (Concepts of BATNA and WATNA)
Differentiate between Interests and Positions
Understand key concepts like BATNA and WATNA
Preparation for Negotiations (Target Point, Settlement Point, Starting Point and Bargaining Range)
Concept of Opening Statements and Identifying Interests (FPIS and 4W questions)
Making Offers and Counter Offers (Variables, Concessions, Wish List, Options etc)
Understand the role that body language, speech, and words play in creating influence
Behavioral Tools in Negotiation (Anchoring, Availability and Framing Bias)
Handling Tactics
Free

Stakeholder Engagement

3.3 hours
All Levels

This Skill Café virtual and gamified learning journey is targeted …

What you'll learn
Map and identify critical stakeholders
Engage stakeholders proactively and by using the most appropriate technique
Move stakeholders from Unaware to Leading state
Appreciate the importance of trust and relationship building in stakeholder engagement