Courses

We found 32 courses available for you
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Free

Communicating with Impact

6 hours
Intermediate

Whether you are convincing your colleagues about your point of …

What you'll learn
Use the Who-What-How framework to prepare your
communication and message
Use the concept of Ethos-Pathos-Logos to construct your message
Use the Power of 3 to structure your communication
Use storytelling techniques to create long lasting impact
Who-What-How framework
Ethos, Pathos, Logos
The Power of 3
Free

Influence Without Authority

3.8 hours
Intermediate

Executives often find themselves in a position where they need …

What you'll learn
Identify strategies to influence through credibility
Identify strategies to influence using a mix of logic and emotional appeal
Identify the strategies to be more persuasive
Explore negotiation strategies
Strategies of Influence
Persuasion techniques
Ethos, Pathos, Logo
Principles of Persuasion
Principles of Negotiation
Free

Strategic Thinking

3 hours
Intermediate

Strategic thinking refers to the mental process applied by an …

What you'll learn
Develop a strategic thinking mindset
Understand common biases and pitfalls that stop us from being strategic thinkers
Understand the process of thinking strategically
Apply the strategic thinking process to a broad range of problem
Cognitive biases that impact strategic thinking
The strategic thinking guidebook
Free

Driving Engagement

3 hours
Intermediate

The push for higher employee engagement isn’t new, and yet …

What you'll learn
Learn the five styles of conflict management
Recognize the impact of not applying the same on levels of trust and overall morale
Place each team member on the Skill/Will Matrix based on attitude and work performance
Learn about intrinsic and extrinsic factors of motivation
Understand the value drivers of team members
Learn how to motivate each team member in a unique way
Create a “Speak Up” culture by driving open conversations and creating safe spaces
Free

The Empathic Way

3 hours
Intermediate

How well do you really understand and embrace the perspective …

What you'll learn
Appreciate the importance of demonstrating empathy in the workplace
Be mindful of the other person’s needs, motives and actions and act accordingly
Utilise a toolkit of communication skills to engage in more empathetic interactions in different workplace scenarios
Free

The Art of Questioning

4 hours
All Levels

“The answers you get depend on the questions you ask,”- …

What you'll learn
Become proficient in asking questions with internal and external stakeholders
Ask questions to gain insights, probe, clarify, and summarize information
Ask questions to identify root causes and to explore issues
Ask questions to interview and capture needs of internal and external stakeholders
Free

Managing Team Motivation

2 hours
Intermediate

Motivation is the factor that drives people to move towards …

What you'll learn
Place each team member on the Skill/Will Matrix based on attitude and work performance
Learn about intrinsic and extrinsic motivation
Understand the value drivers of team members
Learn how to motivate each team member in a unique way
Apply leadership techniques for each team member based on their value drivers
Free

Relationship Management

4 hours
Intermediate

Successful people understand the importance of building and maintaining strong …

What you'll learn
Learn to build strong relationships with stakeholders
Apply the 5 rules of relationship management
Establish and maintain a connection with stakeholders
Stakeholder management as a professional skill