Assertive Communication

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Last Update May 19, 2022
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About This Course

Assertive communication is about being bold when bringing your viewpoint across, without being aggressive in the face of opposition. The participants will be taken through frameworks which help them balance their communication in a manner that focuses on the objective and information of an issue, and not on the emotions or people behind them.

In this live virtual, gamified workshop, participants will learn about the assertive mindset and how to communicate under conflict. They will also be introduced to techniques which help frame their points of contention and getting their points across without offending the other party.

Skill Drill 1: Assertiveness Techniques

In this skill drill, participants explore the different techniques under assertive communication which will help them bring their point across in different situations.

Skill Drill 2: Your Assertive Story

In this roleplay and discussion-based skill drill, participants will be distributed into smaller groups and be given a variety of workplace situations. They will have to discuss the situation with their groups and come up with ways to overcome those scenarios by using the assertiveness techniques as a reference.

Post Workshop Support

  • Curated courses on LinkedIn Learning
  • Post-workshop simulations
  • Workshop handouts

 

Learning Objectives

Frame their responses/constraints by using techniques like “conditional yes” and “diplomatic no”
Disagreeing by structuring their communication and having the main objective in mind
Establish a common ground and work towards finding win-win solutions
Apply the assertiveness techniques to overcome workplace challenges

Material Includes

  • Stories 
  • Videos 
  • Talks 
  • Case Studies 
  • Simulations 

Requirements

  • No prerequisites  
Assertive-Communication
Free
Level
Intermediate
Duration 2.5 hours
Language
English

Material Includes

  • Stories 
  • Videos 
  • Talks 
  • Case Studies 
  • Simulations