Building Cross-Cultural Intelligence

Skills Cafe

About This Course

Cultural, linguistic, and social diversity is embedded in the fabric of every offshore and remote project team. The ability to work with cultural diversity is critical in today’s global environment. In this micro-workshop, we will build skills to manage diverse stakeholders and languages, across varied organizational cultures and styles of working.

Curated videos to watch before the workshop.

Skill Drill 1: What is Cross-Cultural Intelligence?

Geographical boundaries have shrunk dramatically and executives often find themselves on diverse and cross-cultural teams. Understanding how culture has an impact on communication, relationships, working style, and decision making can help executives work and perform better. In this skill drill, we will understand the various dimensions associated with cultural intelligence.

Skill Drill 2: Working in Cross-Cultural Teams.
In this skill drill, we will explore strategies for working in cross-cultural teams. More precisely, we will explore:

  • How culture impacts communication – audio conferences, emails, face-to-face meetings.
  • How culture impacts decision-making.
  • How culture impacts behavior.


  • Refresher learning through emails on days 1, 10, 30, and 60.
  • A reference website.
  • Post-test quiz.

Program Evaluation.

  • Qualitative through a self-survey report.
  • Quantitatively through customer satisfaction reports.

Learning Objectives

Understanding Cross-Cultural Intelligence
Working in Cross-cultural teams
Being mindful of other cultures in a workplace
Learning the effects of culture on working style, decision-making, and behavior


  • No prerequisites

Target Audience

  • Anyone who works in a cross-cultural team
Duration 2 hours

Material Includes

  • Workbook
  • Handouts
  • Nudge Cards

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