Conflict to Collaboration

Skills Cafe

About This Course

The modern workplace is a complex landscape with varied skillsets, specializations, and goals. Organizations and teams that have a collaborative work culture often outperform others despite these differences. 

Collaboration is when a group of people come together and contribute their expertise for the benefit of a shared objective, project, or mission. In this game-based workshop, we will explore the factors that make people good team-players and collaborators. The session is delivered using Discord– an online cooperative game where participants win by solving problems and working together.

Skill Drill 1: Discord – A Virtual Cooperative Game. (1.5 hours)

In this high-energy and high-stakes virtual board game, participants work in teams to solve a challenging organizational situation. They must ensure that their needs are met, while accommodating the requirements from other teams and ensuring that customer priorities never lose focus.

  • Part 1 – Game Introduction: Participants are assigned to teams and the rules of the game are explained.
  • Part 2 – Game Immersion: Participants work in teams to play the game.
  • Part 3 – Exploration Participants will explore the 5 work styles based on Thomas Kilmann’s work. With this knowledge, they will identify their own style of working and then explore strategies to adopt a collaborative work style.

Skill Drill 2: Collaborative Behaviors.  (30 minutes)

Based on their experiences, participants will co-create a list of behaviors that promote collaboration at the workplace.

Skill Drill 3: Making it Last.  (30 minutes)

Participants create an action plan for being more collaborative at work. This plan would include the next steps they should take. The plan also includes a self-evaluation.


  • 1 x post-workshop online micro-simulation.
  • Learning nudges on days 2,5,10,15.

Program Evaluation:

  • Post-workshop feedback.
  • Post-workshop micro-simulation scores.
  • Learner stories: short stories articulated by learners about finding real-world applications of the concepts taught during the workshop. These stories can be captured in the form of a blog or vlog.

Learning Objectives

Identify the factors that impede collaboration at the workplace 
Adopt a collaborative style at work
Practice collaborative behaviors


  • No Prerequisites

Target Audience

  • All Levels
Duration 2.5 hours

Material Includes

  • Building collaborative behaviors guide
  • Program summary and handouts

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