As the war on talent intensifies and the skilled talent pool shrinks, how do you ensure you are hiring right? In this highly interactive, application, and simulation-driven workshop, participants learn about cognitive biases and deep dive into the BEI – Behavioral Event Interview technique to assess behavioral skills of a candidate.

Participants also receive checklists and job-aids to assist them while interviewing. This workshop is driven through case studies, quizzes, and realistic role-play exercises. Participants work through the Master Interviewing Skills workbook during the workshop. All participants receive an interview best practices guidebook, checklists, and tip cards that help transfer the learning to the job.

Learning Journey (7-9 hours)

1. Pre-workshop teaser email and case study: 10 minutes
2. Hiring Right workshop (ILT/VCT): 4 hours
3. Spaced practice using short online and self-paced simulations: 30 minutes

Workshop Outline

Skill Drill 1: Cognitive Biases that Impact Interviews

In this skill drill, we will explore the impact of cognitive biases on the interview process and identify ways to minimise their impact. We will explore 5 biases:

1. Confirmation Bias
2. Affinity Bias
3. Halo Effect
4. Stereotypes
5. Prejudice

Session Outcomes

• Recognize the impact of cognitive biases on the interview process
• Explore the five fundamental biases that impact interviews
• Identify strategies to minimize the impact of the five biases

Skill Drill 2: Behavioural Event Interviewing

In this skill drill, we will do a deep dive into structured interviews and explore the Behavioural Event Interview (BEI) technique for uncovering behavioural and competency areas.

Session Outcomes

At the end of this skill drill, participants will be able to:

• Develop an appreciation for structured interviewing and the Behavioural Event Interview (BEI) technique
• Apply the BEI process using the STAR technique
• Practice interviewing using the STAR technique
• Appreciate the importance of taking notes and rating scientifically

Additional Topics

• Interview Dos and Don’ts
• Importance of note-taking
• Interviewing over the phone and WebEx
• Studying the Job Description (JD) and creating a critical skills grid
• Filling out an interview assessment sheet