Conducting Effective Meetings

SC
Skills Cafe

About This Course

Trust, confidence, and influence drive decision-making in today’s business milieu. Developing executive presence during client interactions and meetings is the cornerstone of building successful relationships and sustainably achieving business outcomes.

Pre-Workshop

Curated videos and reading material

Skill Drill 1: Understanding Your Role

In this skill drill, participants will discover and explore the four roles during a business meeting:

  •  Bridge Builder
  • Value Creator
  • Brand Ambassador
  • Business Generator.

Skill Drill 2: Preparing for Client Interactions

If you fail to prepare, you prepare to fail. In this skill drill, participants will explore the steps that one must take to prepare for a business meeting:

  • Learning about the client (key stakeholders, structure, company ownership)
  • Learning about the client’s business environment, problems, key business levers, and domain
  • Define your goal and agenda for the meeting
  • Prepare to represent your organization

Skill Drill 3: Conducting the Meeting

In this skill drill, participants will explore techniques to control and drive a meeting:

  • Explore micro behaviors that create powerful connections
  • Steps to conduct a meeting
  • Carry out an agenda-based discussion
  • Establishing and closing a meeting with a call to action

Skill Drill 4: Post-Meeting Practices

In many cases, what happens after meetings are more important than the meetings themselves. In this skill drill, we will discuss best practices to follow after a meeting with a client.

Post-Workshop

Learning nudges on days 1, 10, 30, and 60

 

Learning Objectives

Understand your role in a meeting
Learn how to prepare for meetings with clients
Explore the ways to drive a focused discussion
Understand how to handle follow-up discussions

Target Audience

  • Individual Contributors
  • Mid-level Managers