Negotiation Skills

Dealmakers

Master Negotiation Skills

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Dealmakers

Winning outcomes in sales, procurement, HR, and supplier management negotiations.

Dealmakers is a collection of high-impact and application-oriented workshops calibrated for sales negotiations and for internal teams required to negotiate contracts with suppliers, vendors, and service providers. Each program helps participants master the art of negotiation and influence to craft win-win deals and contracts. Each workshop has a well-defined learning journey with pre and post-workshop assignments and learning evaluations to ensure that participants master the skills they gain through the program. 

Free
Intermediate

Negotiation Skills – Sales

This micro-workshop is geared towards making sales professionals astute negotiators. …

Free

Negotiation Skills – Sales

4 hours
Intermediate
What you'll learn
Identify the key behaviours and attitudes of a skilful negotiator
Understand the role that body language, speech, and words play in creating influence
Differentiate between Interests and Positions
Understand key concepts like the Negotiation Range and Settlement and Resistance Points
Discover the power of providing Options
Understand key concepts like BATNA, WATNA, PIOC
Understand the negotiation process
Free
Intermediate

Negotiation Skills – Internal Teams

This micro-workshop is geared towards making managers and professionals astute …

Free

Negotiation Skills – Internal Teams

4 hours
Intermediate
What you'll learn
Identify the key behaviors and attitudes of a skillful negotiator
Reach an Agreement (Concepts of BATNA and WATNA)
Differentiate between Interests and Positions
Understand key concepts like BATNA and WATNA
Preparation for Negotiations (Target Point, Settlement Point, Starting Point and Bargaining Range)
Concept of Opening Statements and Identifying Interests (FPIS and 4W questions)
Making Offers and Counter Offers (Variables, Concessions, Wish List, Options etc)
Understand the role that body language, speech, and words play in creating influence
Behavioral Tools in Negotiation (Anchoring, Availability and Framing Bias)
Handling Tactics
Free
All Levels

Stakeholder Engagement

This Skill Café virtual and gamified learning journey is targeted …

Free

Stakeholder Engagement

3.3 hours
All Levels
What you'll learn
Map and identify critical stakeholders
Engage stakeholders proactively and by using the most appropriate technique
Move stakeholders from Unaware to Leading state
Appreciate the importance of trust and relationship building in stakeholder engagement

Mastery oriented curriculum

Certificate on completion

Intensive learning journey

World class facilitators

Key workshop objectives

procedure

Apply a Strctured Process

Understand needs and interests, define your target and resistance point, craft offers, and make informed concessions to win deals.
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customer-behavior

Use Behavioural Techniques

Use behavioural principles like anchoring, framing, and availability to communicate with impact and influence.
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strategy

Handle Tactics

Handle and counter common negotiation tactics to close deals faster and get better outcomes.
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Frequently Asked Questions

FAQs
How are the programs delivered?

Currently, all Skills Cafe’ programs are delivered virtually. All programs are live, synchronous learning events that require learners to login through a virtual conferencing tool like Zoom, Microsoft Teams, or WebEx.

Are the courses downloadable?

No, these courses are not downloadable. 

Are these open programs?

We don’t run open programs. Currently these programs are delivered to teams within organizations.

Who developed these programs?

All programs are developed by the Skills Cafe’ content research and development team. All programs are based on research backed principles.

What learning methodologies are used?

All programs use a mix of games, simulations, case exercises and group processes. 

Do the programs include evaluation?

Yes, the negotiation skills programs can be deployed with pre and post workshop evaluation.